Privacy Policy

PeakStay Smokies LLC ("PeakStay," "we," "us," or "our") operates the website located at www.peakstaysmokies.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us about our vacation rental co-hosting services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

When you submit an inquiry through our contact form or request a free revenue report, we collect personally identifiable information, such as your name, phone number, email address, and property address. You provide this information voluntarily when you choose to contact us.

Property Information

When you submit an inquiry, we may collect information about your property, including its address, size (number of bedrooms and bathrooms), amenities, and any photos you choose to upload. This information is used solely to prepare your free revenue report and to evaluate your property for our co-hosting program.

Derivative Data

Our servers may automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. This information is used for analytics and to improve the Site's performance.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Prepare and deliver your free custom revenue report
• Contact you to follow up on your inquiry
• Evaluate your property for our co-hosting program
• Send you information about our services, if you have opted in to receive such communications
• Respond to your questions and resolve disputes
• Monitor and analyze usage and trends to improve your experience with the Site
• Comply with applicable legal obligations

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except in the following limited circumstances:

Service Providers

We may share your information with third-party vendors and service providers that perform services on our behalf, such as email delivery, data analysis, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including Airbnb and Vrbo. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.

7. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate information we hold about you.
• Deletion: You may request that we delete your personal information from our records.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by contacting us directly.

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: